Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Options. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Changing network settings to use any Public DNS should re-gain full access for the device. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. 0. I wouldn. Chop and change TV, broadband and phone services to create the perfect deal for you. We would like to show you a description here but the site won’t allow us. See. Hi, Virgin media is incorrectly blocking our website. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. Full House and VIP customers with a V6 box but without a 4K TV set can still watch Virgin TV. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. Step 1. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Manage Your Account. 29 minutes ago. @ntlworld. 67. 168. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. I've been on the phone 5 times for nearly an hour each time. We are able to update this setting for you manually too, we just need to confirm a few account details. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. 3 weeks ago. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Account - Cable. Web Safe turned off but still blocking websites. Options. 4. Then click on Manage services. I am a Virgin Media customer and I have tried to install FS but failed. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to. 8. Joining in. Any website unsuitable for children is blocked by default. Learn more Have I he. Advanced Settings -> Wireless -> Wireless Signal. Dave. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. Thank you so much for your first post to our community forums and welcome to the team, it's great to have you here. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Welcome to Virgin Media’s help and support page. Click: My Apps. Same problem from either the phone app or web-site. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. 123. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. 12 month or 30-day rolling contracts. To confirm this is the case browser to from the device and confirm reported AS Name value is Virgin Media; NB Apple's Private Relay service bypasses Web Safe-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Last edited: Aug 21, 2022. Sign in Not signed up yet? Register for My Virgin Media here. Click: Settings. 1. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. --. was something that affected money or tv streaming it would be fixed in a few hours but so little attention is given by virgin to web safe that it takes them days to weeks to fix these. 8. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. Learn how you can change Web Safe settings to turn Child Safe off. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Just joined. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. All devices would need to be re-connected to the WiFi. We would like to show you a description here but the site won’t allow us. Child Safe helps block sites that are unsuitable for children on their home network, and. uk' email address. Only chat with people you know in the real. Click: Web Safe. Virgin Media 'Web Safe'. 168. Sign in . Virgin Media O2 offers customers parental controls to filter out content that is deemed may be inappropriate for children. Not sure what I am doing wrong. It blocks sites that may contain phishing and malware, and allows you to set up. on 19-02-2022 00:17. Available with M50 broadband or faster. Virgin Media - Your TV Box. Here you’ll find all the help you need for Virgin Media related problems and issues. All Rights ReservedHow to access advanced settings. 9. Changing network settings to use any Public DNS should re-gain full access for the device. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. bibise25 Posts: 40 Forumite. Parental controls are a set of tools designed to protect and keep children safe online. Try computers with Cisco’s OpenDNS using 208. Options. Virgin Phone Switchover. "Sorry the changes you made were not saved, please try again". 123,8. That is very good since the country is not a member of any signal intelligence alliances. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. I've phoned Virgin multiple times, gotten a new hub but nothings worked. So you can kick back and enjoy yourself, knowing somebody’s got your. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Simply sign into your. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". ↑ Switched on Families: tackling the big issues when it comes to kids and the web, Virgin Media, 2014-02-28; ↑ Virgin Media adds network level parental controls to help keep kids safe online, Think Broadband, 2014-02-28; ↑ Safe from the start – how we’re helping protect families online, Virgin Media, 2018-05-18Re: Can’t access web safe. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Step 2. Web Safe is on by default and its Child Safe component is blocking access to Surfshark . on 05-01-2023 17:27. Go to your TV Guide. Virgin Media and you have confirmed Child Safe is on. Stream from Virgin Media. Editor’s Choice Try Risk-Free for 30 Days. Phone. This has been the case for a few weeks and I have been unable to access websafe settings. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. If you would like the Web Safe settings changed, let us know as this can be a work around for now. The first is categories. It only appears when using Microsoft Edge as the browser. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. We'll be more than happy to assist from here! Joining in. 255. My Virgin Media App. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. websafe is not filtering any content set to be blocked by it. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. Jim__d. 168. Learn moreBypass Child Safe & Virus Safe. Forum Team. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)FYI: default settings is for Web Safe to block access to VPN sites. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. If it does then post back here to have issue flagged to the forum team. 17 October 2022. If you haven’t changed your password, the default one is placed on the bottom of the router. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. Virgin Media - it's based on kaspersky. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. com is returned as 81. The setup with the Hub 5 is similar to the 3 or 4. on 02-09-2023 18:58. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Joining in. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 2. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksWarrington vs Frampton. We would like to show you a description here but the site won’t allow us. TalkTalk HomeSafe was the first online security software in the UK to block harmful content on a network level, when it was launched back in 2011. @ntlworld. select Account settings > Online security and disable Virus Safe and/or Child Safe. Apologies for the issues faced with this, so we can investigate it further I've dropped you a PM. No setup fee is available on all bundles, broadband & phone, and broadband only packages. com. Select the Settings cog in the top right-hand corner. AtlasVPN: A fast and secure VPN that is great for streaming. Any attempt bounces me back to my account page. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. 4. Once logged in you will see 2 filters; Virus Safe and Child Safe. in Security matters yesterday; Web Safe Parental Control Not Working in Switched On Families Thursday; Re: Can’t access web safe in Switched On Families Tuesday; Youtube in Switched On Families Monday If you changed the computer's network settings to use any Public DNS does that re-gain access. -- I'm a Very Insightful Person,. This means that the signal travels out into the room, and not. If your websafe option is off, then the toggle will be greyed out. I have a similar issue. This includes name, home address, email address, phone and mobile numbers, bank details, PIN numbers, passwords, school name, photos or anything else that might help identify your child in the real world. FYI: default settings is for Web Safe to block access to VPN sites. The Government requires that all of. Entertain me; Broadband Deals. Stream from Virgin Media. Hi @Alan_H. Once logged in, select ‘My apps’ tab’. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneTo disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Highlight the show you want. on 02-09-2023 18:58. If it’s not a technical issue you need help with then we’re here to support you on. Open a new account or log in to your virgin Media account using your email address and password. Social media is another good. Discover the web for yourself. Screenshot of my tracert below. 220. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. I have been trying to turn on child safe for the last few weeks, but just get the message. Have looked at previous similar posts and have tried. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. That’s because we both believe digital technology has the power to give disabled people a voice, help them live independently and unlock. 1. 1. Select SPAM Settings. on 08-02-2023 16:22. Sorry to hear you're having issues customising your online security. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Accessibility; Help getting started;We would like to show you a description here but the site won’t allow us. Follow these easy steps: 1. Select each tab you want restricted to on. For now we can say that the Virgin Media interface and system is very similar to the providers above. com. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Enter your credentials and press OK to log into the router settings menu. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. 8. 0. 8. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Try ExpressVPN >. If any issue occurs, you can try disabling the Virgin Media Websafe Settings (Child safe mode off) and try again. Accessibility; Help getting started;Launched almost a year ago now, the redesigned Hub 3. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. . We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. 1. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereDNS Certification Authority Authorization (CAA) Policy found for this domain. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Remove mcafee and install the virgin media security package. 255. We would like to show you a description here but the site won’t allow us. Welcome to Virgin Media’s help and support page. 0 Kudos. Tested November 2023. com. We’ve put together some handy hints and tips to help you become a Virgin TV pro – just let us. This is the only ISP that we know of, that has blocked the website. 0. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. How to turn on Child Safe. From there the Web Safe can be accessed and configured. See what superfast Virgin Broadband can do, get tips to keep your broadband speedy and reliable, and see your devices come to life. One champion. 26 February 2010. £8p/m extra or included with Gig1 or Volt. Reply. It is turned on but it is not blocking websites. . Manage Your Account. . 1. 0 Kudos. 1/help for specific device where Web Safe is not working. Paul. Try computers with Cisco’s OpenDNS using 208. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. 222. I am going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. Over 400 servers in the UK and over 5,500 worldwide. Virgin Media released their network level parental control option, WebSafe, in early 2014. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. M125 is a fine choice for small households, comfortable supporting 5-9 active devices at any given time. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. Have ensured no updates for windows. Regards,Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Morning all For the past few weeks some websites have been blocked even though websafe ect is turned off. Subnet prefix length 255. Parental controls are a set of tools designed to protect and keep children safe online. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. 3. How to pay my Virgin Media bill. Non-Virgin Media customers are charged £79. Ive tried turning it off and on again. Connect to the router with a LAN cable. Same problem from either the phone app or web-site. 168. Learn how you can change Web Safe settings to turn Child. Learn how you can change Web Safe settings to turn Child Safe off. 9. Simply press your Home button, select On Demand, and then Movies . This tutorial is for anyone unable to access certain websites at home. Click on Manage Web Safe. That said, the more you know about the web, the better understanding you. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. 168. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Forum Team. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Look out for the envelope in the top right-hand corner. 168. You could also use a VPN to save you from using a proxy site all the time. You’ll pay nothing for 3 months (with no payment details. com and we’ll look into them. This is a fast and very easy trick that can work even if you're not a Virgi. Have also followed the oft-posted link to the 'old' webpage. Registration is fast, simple and absolutely free so please join our community today. on 09-07-2023 22:56. Reply. 29 minutes ago. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsFor network-based tools, like Web Safe: Be aware which devices allow web access outside your home network. Either allow the domains Surfshark require or turn - 5387819. Not sure what I am doing wrong. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Access your bills, diagnose faults and manage your package. 222 and 208. Web Safe only works on devices connected to your Virgin Broadband at home. Hello, I am having this problem too. There’s a big wide world of telly out there, and we want you to get the best of it. I've accessed websafe before but now when I select 'manage. We would like to show you a description here but the site won’t allow us. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. We have been using it for a. 8 and/or 1. 67. so apologies if I have missed it. on 18-09-2023 19:38 I'm guessing this earlier thread. Stream from Virgin Media. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. 8. Excludes broadband faults and broadband network outages. 1. More than half of UK adults think they’ll never fall for a scam – despite 43% of people knowing someone who has, according to research from Virgin Media O2 . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Web Safe function was working properly for the full year that I was. Top offers; Discover Virgin Media; Broadband deals;. Report and replace it. 220. We would like to show you a description here but the site won’t allow us. If your Virgin Mobile is connected to your home broadband, you can browse protected. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. My Virgin Media, making managing your account easier with all your information in one place. What value is shown for AS Name when you visit If it is not Virgin Media then you need to look at why your network's / device's DNS is different. 100; access to the VPN site is blocked, i. Expanding our network. Click: My Apps. Joining in. If you're still having issues changing your settings, please let us know. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Check your service status; Basket ; My accountWeb Safe; Virgin Media Internet Security; Google One; Upgrades & products. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. This is a fast and very easy trick that can work even if you're not a Virgi. com site just fine, and other websites. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneCheck your service status; Basket ; My accountCheck your service status; Basket ; My accountAs you pay for your package one month in advance, we use this section to explain the changes to your package last month. Open any browser and, in the address bar, type Virgin Media IP address — 192. on 18-01-2023 20:59. It will not block any websites and any changes I make to my settings (selecting categories, adding websites) are not being saved. 1. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Virgin Media - Your TV Box. on 15-04-2023 15:47. 6 - 6. I’m losing the will to live. For fraudulent e-mails, forward to phishing@virginmedia. Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks ago; child website stuck on in Security matters 09-09-2023; Websafe Stuck On in Security matters 07-09-2023; WebSafe settings not being saved in Security matters 04-09-2023I am a Virgin Media customer and I have tried to install FS but failed. Allow at least a metre of clearance for best performance. Go to My Apps. This bypasses Virgin media website blocking, allowing you to access. When I attempt to change my websafe settings, the following message comes up. Check that childsafe is enabled on your Virgin Media account. Websafe not working. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Preferred DNS 192. All Rights ReservedContact the site operator for further help. This help content & information General Help Center experience. virgin. 0 KudosI second that. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. 222 and 208. This video is about how to use any website that has been blocked by Virgin Media. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. on laptop and moibile, including private browsing. How to turn on Child Safe. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. , that can help you bypass Virgin Media IPTV blocking. For the home. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. 8. Otherwise check the device on which you ran the test to confirm DNS. Thanks VM for getting the old websafe interface back. Users. Options. try going to if Web Safe is on this site should be blocked. 255. This allows you to choose the type of content you can restrict. Have also followed the oft-posted link to the 'old' webpage. In addition, parents can access operating system or device parental controls as well as third-party software from anti-virus companies to further limit children's activities online. You’ll need your policy number, which is just your mobile phone number – nice and easy! You’ve got seven days to let us know about any stolen, damaged or lost phone. Unable to access websafe settings. ' The child safe settings are on and correctly configured. Paul. This tutorial is for anyone unable to access certain websites at home. Here are our top tips to help you on your way. 222. . Shop Broadband, TV and Landline Offers.